Firstly, thank you very much for your willingness to send the guys in today even though you had not yet received the deposit – sincerely appreciated. As I write this, Laura is just checking all the loaded payments and I will then go down and release them, so you will get the deposit by the time you open tomorrow.
Secondly, your men have been and gone and the job is complete. As soon as I receive the completed invoice from you, we will complete the full payment.
I would also like to take this opportunity to complement the two men who were here - efficient, quiet and neat! Please pass on our congratulations to them both!